Statement Not Displaying Correctly
I clicked a date and my statement isn't displaying.
If your statement is in PDF format and does not display, you may have an unsupported version of Adobe® Reader® installed on your computer. You must have Adobe® Reader®, version 6.0.2 or higher installed on your computer. To find out what version of Adobe Reader is installed on your computer, open your current version of Adobe Reader and choose Help ~ About Acrobat Reader.
If you need to download a newer version of Acrobat Reader, go to www.adobe.com.
A "File Download" message is displayed.
You do not have Adobe® Reader® installed on your computer or you have an unsupported version. Make sure you have Adobe® Reader®, version 6.0.2 or higher installed on your computer.
When I view my statement online, it appears very small and difficult to read.
Your statements are best viewed when your computer's desktop display is set to 1024 x 768 or higher. To verify your display settings, do the following:
On your computer, select Start ~ Control Panel ~ Appearance and Themes.
Select the Change the computer's theme link.
Select the Setting tab.
Adjust the resolution in the Screen resolution area as needed.
Click OK.
If you still have difficulties reading your statement, and your statement is in PDF format, you can use the tools in the Adobe® Reader® toolbar to change how your statement appears online. Please read the Adobe Reader online help for complete details.
If your statement is in PNG format, you can use the Zoom field to select either 70%, 80%, 90% or 100% display size for your statement. In addition, for PNG formats, you can save your statement, then use a graphics program to adjust the size of your statement. For more information, see Saving Your Pay Statements to a File.